Frequently Asked Questions

How do I place an order?

Purchases are only made through our website - themakeupstoreph.com.

What is the return policy?

We do not accept returns at the moment. All sales are final.

When will I receive my order?

Orders are processed and shipped out within 1-2 business days.

Once dispatched, estimated delivery times are as follows:

Metro Manila: 1-2 business days

Greater Metro Manila: 2-3 business days

Provincial Areas: 3-5 business days

Are your products authentic?

Yes. All directly purchased from the brand's website or Sephora US.